Orders

Questions about orders placed through the store

Why isn't my order status updating?
You will receive a confirmation email or SMS when you place your order, and another (containing your tracking number) when a shipping label is printed for y...
Tue, 21 Sep, 2021 at 11:20 AM
Can Brandon write my name in my book when he signs it?
Brandon pre-signs all books sold in the store, rather than signing them at the time they are purchased. Personalizations are not available due to Brandon&#x...
Tue, 26 Oct, 2021 at 6:11 PM
How do I find the eBook I purchased from your store?
A link to download your eBook will be available on your order confirmation page and/or in an email sent after your order is complete. If purchased with phys...
Fri, 12 Mar, 2021 at 3:45 PM
Can I add an item to a previous order that hasn't shipped yet?
Once an order payment is complete, we are unable to add to the order. A new order will need to be made for any additional product(s) you wish to purchase.
Mon, 8 Feb, 2021 at 11:06 AM