Account Management

Questions relating to BackerKit account and updates

I'm moving. How do I update my shipping address?
Please open a ticket with us and provide the name on your BackerKit account, the email you used, and your new shipping address. We will be happy to update y...
Tue, 23 Mar, 2021 at 9:17 PM
I have not received the backer survey yet!
If you have not received your BackerKit Survey email, please try the following options: Search your email, including your Spam/Junk folders. Many of our b...
Thu, 18 Mar, 2021 at 11:20 AM
I can't remember what rewards I backed. How do I find out?
Log in to BackerKit at and look under the "Pledge Items" and "Add-on Items" sections. ...
Thu, 18 Mar, 2021 at 11:26 AM
How do I change the Knight Radiant Order I chose for my rewards?
Until we begin to ship swag rewards, this is still possible. Please open a ticket with us and include your name and BackerKit email address, along with the ...
Thu, 18 Mar, 2021 at 11:28 AM